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FAQ

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Service/Treatment 

Q: Will pest treatments hurt my kids or pets?

A: No! Any product we use inside (or outside) the home is not harmful to your children, pets, and elderly (or any other sensitive population).

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Q: How much does it cost?

A: Some services can be quoted over the phone. Others, such as rodent, wildlife, and bed bug services require an in-person inspection because the treatment variables range so widely. Call us for a free quote today! 

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Q: How long will treatment last?

A: Depending on what pest we are treating for, most one-time treatments come with a 45-day warranty. For members of our customer-family with recurring pest control, warranties extend for a full year as long as regular treatments are maintained.

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Q: Do I need to be home for service?

A: No, unless we need to address a particular problem present on the interior of the property.  For many pest problems, exterior treatments are able to solve the problem.

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Q: Do I need to leave while my home is being treated?

A: You do not need to leave for most pest treatments. A majority of pest problems can be addressed with only exterior treatments around the property.  We will ask you to leave for a short time when performing an interior flea or bed bug treatment.

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Q: How fast will treatment work? 

A: In most cases, you will see an immediate reduction within 2 days. We usually ask you to give a treatment 2 weeks before calling for a re-treatment.

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Q: Can't I treat my pest problem myself?

A: You can. But...

Some home improvement store pest control products use the same active ingredients that professional pest control operators use. There are two big differences, however, in what you can buy at a store and what a professional pest operator can use: Quantity and Quality.

  • Quantity (active ingredient percentage): Chemical producers are allowed to sell their products to the general public only up to a certain percentage of active ingredient. Professional pest control operators are professionally and commercially licensed to both use and apply pest control products that have a higher concentration of active ingredient. Used correctly, this allows for a more effective treatment.
  • Quality: While some home improvement store pest control products have certain pests on their advertised label, that doesn’t mean it’s the best product (active ingredient percentage or active ingredient type) for your specific pest. Professional pest control operators go to great lengths to find the products that work best for each pest control issue they face.

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Q: How does treatment work?

A: We offer both exterior and interior treatments that involve different applications.

Most exterior treatments include both a liquid and granule treatment to address the present pest problem as well as prevent them from coming back (for a time). (There is no “silver bullet” for providing a single pest control treatment that lasts forever. Regular treatments are recommended for long term control and prevention.)
Interior treatments typically include a liquid application. Baits can also be used in some instances based on the type and severity of the pest problem.

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Q: Do I need to prepare for my pest control service?

A: No. We will be able to treat without any necessary preparations. Most treatments are performed only on the exterior, with interior treatments performed only when necessary.

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Q: What can I do to make my treatment most effective?

A: General home maintenance is typically the best, keeping your yard mowed, gutters cleared, kitchen clean, etc. There are a few specific things you can do, however, to get the best bang for your buck:

  • Spraying extra pesticide on an area that has already been professionally treated can have a negative effect on the treatment.
  • Wait to run sprinklers for at least an hour after treatment. Waiting a day or two (if possible) would be even better.
  • Reduce any standing water in or around your area, this includes the gutters.
  • Notify your pest control provider when doing property renovations or add-ons. It might be possible to have wall voids treated before drywall is installed. This can be especially effective near plumbing areas.

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Q: Who is the best pest control company?

A: The best pest control company for you has the knowledge you need to solve a problem, is friendly when communicating, and is thorough and caring enough to provide an effective service.

Having served our area for over 30 years and lived here for more than 40, we know this area well – what pests are most problematic and when. A measure of our friendliness can be seen in our online reviews. These reviews, as well as our status as the #1 pest control provider in NE Tarrant county, speak to our effectiveness throughout our community. And you can ask members of our community’s school faculty to get a taste of our level of care for not only our customer-family but also for our community as a whole. Contact us to find out if we’re the best fit for you!

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Pests

Q: Are pests harmful?

A: Unfortunately, some can be. 

  • Cockroaches, in particular, are a leading trigger of allergies and asthma attacks. Their saliva, droppings, and decomposing bodies have allergen proteins known to increase the severity of asthma symptoms, especially in children.
  • Mosquitoes transmit at least four human diseases (West Nile Virus, Malaria, Zika, Dengue Fever) that have been found in the United States. All of them have potentially fatal consequences.
  • Stinging/Biting insects are not considered a public health risk and do not transmit disease like mosquitoes, but they are responsible for sending over 500,000 people to the hospital in the US each year. As such, they should be considered dangerous and should be left to professional pest control operators to deal with.

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Q: Are termites bad in my area?

A: Yes. There are several different types of termites, but the most common in our area are Eastern Subterranean termites. Termites should be treated before they cause damage to your home (and your wallet).

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Q: How do I rodent-proof my home?

A: There are many factors that should be taken into account when rodent-proofing your home such as:

  • What rodent am I dealing with?
  • Where are the entry points?
  • Are there other potential entry points?
  • Has the rodent created any damage or unhealthy conditions that I should alter?
  • Will the materials I’m using stand up to weather and rodent tampering?
  • Because each of these is important to answer and because each combination of answers might change the approach taken to rodent-proof a house, it is highly recommended to have a professional pest control operator assess the situation and provide appropriate solutions.

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We hope this information is helpful to you! If you have a question that isn't addressed here, feel free to reach out by calling our office or sending us an email here!