Pat Myles started this company in 1989 after noticing a gap between the service customers were getting and the service they deserved. That observation is still the simplest way to describe what we do in Greater Fort Worth: show up, explain what we find, treat it effectively, and follow through.
Pest control runs on trust. When customers welcome us onto their property, they deserve a team that listens, lays out their options honestly, and stays available between visits. That’s the standard we’ve held since the beginning.
Take a look at the early observation that set our company in motion and the standard we continue to protect.
The Question That Started Everything
Pat and Susan Myles launched this company after Pat saw how differently service work could be valued and delivered. As the video puts it, “He had this entrepreneurial spirit about him.” That spirit wasn’t about chasing growth for its own sake—it was about building a business around dependable work and straightforward relationships.
That original question still shows up in the details our customers notice: transparent pricing, prompt technicians, and recommendations that actually fit the property in front of us. Our job is to help people understand what’s happening, not leave them guessing about the next step.
Growing Without Losing the Personal Touch
A family-owned company can grow and still keep its standards close. We’ve been intentional about building the team and processes needed to serve more customers without letting service feel distant or impersonal. The principle guiding that growth is straightforward: “we don’t want to outpace our people or our processes.” Every expansion is tied to preparation and training, so customers get consistent, attentive service from the first conversation through recurring visits.
We take an educator-first approach—explaining what we find, what treatment involves, and how a recurring plan supports year-round prevention. Free re-services between scheduled visits give customers a direct path back to our team when concerns come up. Because every property has different conditions and routines, our trained technicians tailor family-safe treatments to the situation, with the aim of delivering “the same type of service in the same type of interactions” each time we visit.
What We Want To Be Known For
Nearly every decision we make comes back to integrity: being honest about what we see, communicating clearly, and treating customers with the care we’d want for our own property. That isn’t separate from our history—it’s the reason that history still matters.
At Myles Pest Services, we’re grateful for the trust our neighbors place in us. If you’d like to talk through a pest concern or recurring service plan, our team is available at (817) 402-2852.